"[You can expect to] find an organization that is genuinely interested in becoming a business partner to a CFO’s business. I think they have very professional employees on staff who understand the issues of technology that must be addressed when configuring somebody’s network. They also have individuals who aren’t so tech savvy that they are not able to speak to the normal user of a computer. They know the technology, but they can address our employees in a way that they are not using a lot of technology speak. They are speaking in terms that other people understand and can address those problems without a lot of frustration."
VP & CFO
Horan & McConaty
"We recognized that our IT needs had clearly outgrown our ability to support them with internal staff. There were a number of issues that required action and the necessary resources were not available...with CMIT we have been able to address our needs and significantly improve our IT environment."
Chief Financial Officer
"Since partnering with CMIT, I can now not worry about whether or not my computers are working. I've got backups, monitoring, I can get reports, and I know where I'm having risks and threats. I now can rely on my IT people (CMIT) to take care of my IT problems and to keep that IT system up and running in an appropriate manner. That is something before I couldn't rely on. I now have a system!"
Lake Stevens Sewer District
"Although what we do as meeting and event planners technically takes place in the field at the airport, various venues and across the state; we rely heavily on technology leading up to the execution of our services. We communicate continually with clients and vendors via technology and the reliability and speed of our interaction is essential to the success of our business."
President & CEO
"We use large aerial imagery that can sometimes be 30 or 40 GB in size. There would be times that I would wait 30 seconds to a minute and a half for an image to appear. CMIT Solutions helped us rehabilitate the computers on hand, put in a network infrastructure, and put in faster switches. Now, it can be instantaneous to 15 seconds for a map to load. I kind of feel like I'm spoiled!"
Wright Water Engineers, Inc.
"CMIT is helping us "mint" more money. CMIT came on board with all new computers on May 24th. After they installed the computers, it was an overnight success. The very next day after the computers were installed, we saw a 20% spike in sales. In June, we still saw a big increase, and the reason why that increase is there is thanks to CMIT. I called my call-center manager and I asked her what was happening with call volume. She said they are able to take so many more calls per day it's not even funny. If a customer is on hold for too long, they will go to another site. I was losing a ton of business there. Before CMIT, agents were having to sit for 30 seconds at a time to load one page. So, CMIT is not only making my staff look better because they are able to get faster answers and they are not having to delay and indicate that maybe they aren't an expert on the question being asked, but they are getting more calls a lot faster. And their morale is up! I asked my manager, on a scale of 1-100, how much of a difference is CMIT making since we started working with them? Her answer was 99 out of 100. Everything has improved as a result of this. Everything."
"I can't think of any business issues we've had that [CMIT hasn't] been able to cover. I think they probably have provided above and beyond service to what I would have expected, and I think I made a comment to them about a year ago that I felt like we weren't paying them enough.
The service that CMIT is providing us and the level of oversight over all of our systems and new technology - it gives us a real sense of confidence that we're handling all of our outside data appropriately and our systems are reliable."
"I think that Jerry and his team are paid for by the hours they give us back on our spam alone. When you talk about value purchases, especially in this tight economy and people don’t really do anything unless they can see the return on their investment, right away, we’re getting back more than we’re putting out just on the spam alone. I think that the combination of their technology, their knowledge and their customer service is very hard to beat. And going from where we were at to where we are now, if you polled everybody in our office, I think you’d get A-pluses across the board. So I’m extremely happy with Jerry and his team and the service they provide for us. And I really appreciate it, and it allows me to effectively serve my clients and do the best job I possibly can."
Lake Toback Attorneys
"We get so busy around here that a lot of times no news is good news. Since we started working with CMIT Solutions, I'm not getting people running in saying "hey, this broke down" [...] I'm getting a lot of fewer complaints about spam, and we haven't had to deal with our email breaking down the way it used to. We now know where to go for things and that is CMIT Solutions."
Wenk Insurance Agency
"I Can't Tell You How Much Time, Money, and Worry It Has Saved Our Organization!"
"We’ve only been enrolled in the Marathon service for 2-3 months now but I cannot tell you how much time, money, and worry it has saved our association. For a fixed fee, they do all of the day-to-day preventative maintenance, security patches, and backup monitoring that would otherwise require a full–time person to take care of. For the time and money saved, it just makes sense to outsource network maintenance to CMIT. Not only are they monitoring the health and security of our servers, but they will actually test a security patch before installing it on our server. Many people don’t know that it’s not uncommon for a Microsoft fix to completely ‘blue-screen’ a server."
Government & Public Affairs Director and IT Manager
Association of Surgical Technologists (AST)
"CMIT protects us if our server is stolen or breaks down or has some malfunction that actually halts business. The BDR can serve as an interim server. It can actually replace the server that we have now, so, therefore, we don’t have any down time; we can just come in and resume business as if nothing had ever happened."
Atlanta Land Group
"CMIT has provided us with a system that allows us to access our data, and we can actually look at it and see that that data is there. It's a fantastic system! It allows us to get focused on the things that we need to focus on instead of worrying about our data and computer systems. We're able to move forward with our company projects and things that we need to do."
Terrace Supply Company
"We didn’t initiate offsite backups in the beginning, but with the start of the hurricane season we said, 'OK guys, we now have this wonderful system, but it's not really complete yet.' We're now able to back up our data, it's safely transported and stored offsite, and it’s all HIPAA compliant. And the NAS device can actually work as our server so we can continue to use our systems and do procedures even if the whole system goes down."
Space Coast Endoscopy Center
"With other IT service providers, we felt that we only got assistance when we requested it, and we normally came up with any ideas for improvements on our system rather than them. I was not impressed with the service, the communication or the end product at that point. Our experience has really set CMIT and Sue and John who run the show for them here apart from the others. They are more attentive, more accessible, more knowledgeable."
McConnell & Pellegrini
"CMIT dealt with my local backup needs so that if I just need to get one specific piece of information, they can actually do it remotely from their office and get my people back up and going. If I do have a catastrophic disaster that takes my entire building, I have laptops and everything else that I can have up immediately. I can use my web-based information storage and be back up and running within minutes."
President & CEO
Spencer Building Maintenance
"Whereas our systems were originally only getting backed up on a monthly basis, CMIT was able to come in and now they are automatically backed up to the server. We had a center in the DFW area that did lose everything. They made a phone call to CMIT, and CMIT was able to restore their data within a couple of hours. We’re monitored on a 24/7 basis, so even if there was something that were to happen during the weekend or after hours, we just don’t even worry about it. It’s not something we go to bed at night worrying about our system going down, or whatever, because we know that it’s being monitored by CMIT and it’s being taken care of immediately."